Terms & Conditions

Access to and use of this website and the products and services available through this Website are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, which may be updated, suspended or terminated by Kiddie Co without notice in Kiddie Co's absolute and unfettered discretion. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Payment Information

Kiddie Co accepts the following major credit cards:

  • Visa
  • Mastercard

Unfortunately, at this point in time, Kiddie Co does not accept payment via American Express.

All prices quoted on this website are GST inclusive and are subject to change without notice. We take all reasonable care to ensure that all details and prices of products on the Kiddie Co website are correct at the time of online publication. However, we reserve the right to correct any publishing errors on the website and cancel orders made at the incorrect price.

Discounts & Promotions

Any discounts or promotions offered by Kiddie Co may not be combined with any other promo code or specific offer. Only one promo code or offer may be used per order. All offers and sale items are available only whilst supplies last and for the designated sale period. Kiddie Co reserves the right to cancel the promotion at any time. Discount codes must be placed in the discount box at checkout, not the Gift card box. Discount codes can not be used to purchase gift cards.

Product availability

Please check the availability of the item you wish to purchase before completing your order. All in stock items are promoted in good faith to be available at our at the time the order is received. All products are subject to availability and may be withdrawn at any time, including after you have placed your order. If we cannot fulfil your order we will let you know as soon as we can. We reserve the right to withdraw any item from sale at any time. In these circumstances you will be advised.

Pre-Order information

Items listed as Pre-orders require a period of 2-4 weeks for production after which time they will be sent to you via your selected method of shipping.

If you purchase existing stock on the website with your pre-order items, your item/(s) will be sent when your pre-order item arrives or is produced. If you wish to receive your in stock items before your pre-order items are available, Kiddie Co will invoice you an additional shipping charge to send out the product from your pre-order order.

Refusal of Order

We reserve all rights to refuse fulfilment of an order. In these circumstances you will be advised and any money that has been paid will be refunded.

Internet Content: 

We cannot promise that the colours shown on the Kiddie Co website exactly reproduce the colours of our products. This may depend on the colour reproduction on your computer or mobile device.

Refund Policy

Customer satisfaction is important to us, so if you aren’t 100% satisfied with the quality of any item within 30 days of receiving it, we’ll be happy for you to return the item for either a replacement item or store credit. We may ask for faulty/incorrect items to be returned to us for a quality inspection, to ensure those rare problems don’t occur again. For more details visit our returns/exchanges page.

No returns are offered on sale items. All sale purchases are final. If a product is deemed faulty by Kiddie Co after purchase, customer service may offer a store credit or refund at their discretion. There is no exchanges for sale items. 

Changing Your Order

We will do our best to accommodate you should you wish to make a change to your Kiddie Co order including substitution or addition of products, upgrading to Express Post, changing the delivery address or cancelling your order. This is possible only up until your order has been assigned to our warehouse team for collating. Please phone (07) 3040 1807 or email info@kiddieco.com.au with the details of the change required.

Privacy

Our privacy policy, which sets out how we will use your information, can be found at http://www.kiddieco.com.au/privacy-policy. By using this website, you consent to the processing of information as described therein and warrant that all data provided by you is accurate. You consent to Kiddie Co collecting and using your Personal Information for the purposes of purchase and fulfillment of your purchase.  

Changes to Terms & Conditions of Use

We reserve the right to change these terms and conditions at our sole discretion. The most current version of the terms and conditions will supersede all previous versions.